Industries - Banking & Financial Services

Our Expertise in Banking & Financial Services

Driving BFSI Transformation: Mobilizing Solutions for Success

AI Solutions

Enhanced decision making
Process automation
Improve customer engagement
Predictive analytics
Fraud detection

Application Development

Modernization
Custom applications
Innovative digital experience
Scalable, secure and user friendly
Mobile banking
Online trading
Insurance claims

Intelligent Automation

Streamline workflows
Improve efficiency
Cognitive automation
Cost saving
Error reduction
Increased employee productivity

Analytics and BI

Predictive analytics
Portfolio management
Customer segmentation
Marketing analytics
Data driven business growth

Cloud

Cloud migration
Cloud infrastructure management
Cloud application development
DevOps consultancy
Managed cloud services

Digital Transformation

ERP implementation
CRM implementation
Digital strategy consulting
Data analytics and insights services

Case Study 1: AI-Powered Customer Service Chatbots

In collaboration with a leading bank, IQLUS developed and implemented AI-powered chatbots to handle customer inquiries and support requests. By automating routine tasks and providing instant responses to customer queries, the chatbots reduced response times, improved customer satisfaction, and freed up human agents to focus on more complex issues. As a result, the bank saw a significant increase in operational efficiency and customer loyalty.

Case Study 2: Mobile Banking App Development

Working with a leading financial institution, IQLUS developed a mobile banking app that allowed customers to access their accounts, transfer funds, pay bills, and manage their finances on-the-go. The app featured intuitive user interfaces, robust security features, and seamless integration with the bank's backend systems. As a result, the financial institution saw increased customer engagement, higher adoption rates, and improved customer satisfaction scores.

Case Study 3: Intelligent Automation Implementation in Banking

IQLUS collaborated with a top bank, deploying intelligent automation to enhance mortgage application processing. Using RPA and machine learning, manual tasks like verification, credit assessment, and document processing were automated. This led to reduced processing time, increased accuracy, and higher customer satisfaction. The solution accelerated mortgage approval and allowed the bank to redirect resources, driving operational efficiency and cost savings.